CHLOE Presentations
Learn more about the most recent CHLOE Report at one of many public presentations.
The CHLOE project looks at the structure and organization of postsecondary online education in the U.S., as it becomes increasingly mainstream. As online learning moves from an experimental phase to an established institutional function, CHLOE documents steps to achieve stability, reliability, and consistency.
Survey Pool
In contrast to other surveys, CHLOE seeks the insight and perspective of the senior online officer at each participating institution in the belief that this individual has a unique vantage point from which to assess online learning at their institution.
QM's Collaboration with Eduventures and EDUCAUSE
In 2016, Eduventures Research and Quality Matters formed a partnership to fill a gap in the research related to online education by focusing on how it is being carried out at postsecondary institutions across the United States. The first CHLOE Survey was conducted in 2016 and resulted In the 2017 CHLOE 1 Report. In 2023, EDUCAUSE joined Eduventures Research and QM to work on the CHLOE Project, beginning with CHLOE 9.
Upcoming Surveys
CHLOE 11 will continue to measure the way online learning reshapes the face of higher education in the future by surveying those managing this shift.
Participate in CHLOE Surveys >>
The CHLOE 10 Report
CHLOE 10 | Meeting the Moment: Navigating Growth, Competition, and AI in Online Higher Education
Online learning continues to reshape higher education; however, the 2025 report reveals that institutions are struggling to keep up. Facing a surge in interest, increased competition, impacts from AI, and a lack of institutional preparedness, the chief online learning officers (COLOs) surveyed for the report share the stark disconnect between growing student expectations and institutional preparedness.
Major takeaways from the tenth survey of U.S. COLOs on how their two- and four-year schools are managing online learning include:
- Online learning demand continues surging with 74% of COLOs reporting increased graduate student demand, 66% seeing growth in adult undergraduate interest, and 60% noting rises in traditional-age students. The takeaway is clear: students increasingly expect flexible learning options to fit education into the tapestry of work, family and financial realities.
- Investment in nondegree offerings, such as certificates, micro-credentials, and bootcamps is surging with 65% of COLOs reporting some or major investment in these programs, more than doubling from 29% in 2018-19, with community colleges leading this trend and positioning nondegree pathways as cornerstones of their online strategies.
- While only 35% of COLOs consider AI very or extremely important today, 72% expect it to be within two years. At the same time, institutional AI strategy remains fragmented with just two-thirds working on strategies and 9% having no plan at all. Meanwhile, the digital divide persists as a barrier, with 21% of COLOs reporting it affects many students and 57% noting uneven AI tool access impacts learners.
