Kotter's 8 at St. Cloud State

This presentation describes the steps being taken at St. Cloud State University to improve the quality of online courses by increasing the percentage of faculty teaching online with Quality Matters training. Since 2016, the number of courses offered online at SCSU has grown; thus, a robust quality assurance structure is needed. Preliminary data for online education in the MN State system partly drove the effort, as did survey data collected from faculty who had completed a Quality Matters training. We will share the steps we took, the challenges we faced, and the small wins we celebrated.