2020 CHLOE 4 Report

The Changing Landscape of Online Education (CHLOE): Navigating the Mainstream

CHLOE 4 Report Cover

In its fourth year, the Changing Landscape of Online Education (CHLOE) Survey — a survey of Chief Online Officers (COOs) produced by the partnership of QM and Eduventures Research, the research division of ACT | NRCCUA — continued to expand, with 367 U.S. colleges and universities responding, including public, private and for-profit institutions. That represents a 31% increase from CHLOE 3.

“We believe that the CHLOE Report is important to everyone who is striving for quality in their online offerings,” shared Whitney Kilgore, Chief Academic Officer at iDesign, CHLOE 4’s platinum sponsor. “This year’s report provides critical insights into key elements of online learning, including course design, engagement strategies and accessibility.”

The 61-page report expands on major themes of the CHLOE series, including online enrollment trends, course design, finances, support services, organizational structure, and leadership.