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Helping you deliver on your online promise

With online learning, everyone has a goal. Learners need to improve and grow. You work to nurture them with well-conceived, well-designed, well-presented courses and programs. Our goal — as a non-profit, quality assurance organization — is to provide a system to help you deliver on that promise: with review, improvement and certification of quality.

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Research

Over 1000 studies: sorted, sifted, scrutinized.

Solid research is the foundation — and catalyst for improvement — of the QM Quality Assurance process.

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Community

Learn, share, connect.

QM Conferences and resources give you access to the QM community — roughly 100,000 strong, with over 1,300 member institutions in the US and internationally.

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RUBRICS & STANDARDS

The gold standard for courses, programs and more.

From general to specific, QM provides a pathway for benchmarking quality. Objectively. Repeatedly. Predictably.

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QA & Peer Review

Robust, objective, expert input.

With 8,000 certified reviewers, our exclusive system puts you on track to reach quality assurance goals and improve student achievement.

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Professional Development

Get in depth and maximize QM.

Strengthen your expertise with workshops and resources focused on improving quality. Broaden your skill set with courses for QM Roles.

CHLOE REPORT

Chief online learning officers surveyed in early 2024 about learner demand for online options, institutional strategic response, AI, Third Party Servicers, and Regular and Substantive Interaction (RSI) — among other factors impacting the current state of higher education. Read the report and watch the overview webinar to learn more.

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Get Started on the Path of Continuous Improvement

Build Skills for Tomorrow's Learners

Whether you're looking to use AI, improve course delivery or explore equitable assessment practices, QM has you covered with professional development options. Here's what's new:

  1. Applying Universal Design for Learning
  2. Leveraging Generative AI for Course Design
  3. Teaching Online Certificate virtual workshops — Short synchronous sessions coupled with async activities

Scheduling professional development for a group? QM can help you set up dedicated sessions in face-to-face, virtual and online modalities to fit your timeline and budget.

Recognition for Foundational Design Quality

Already using the three-point Essential Standards from the QM Higher Ed Rubric, Seventh Edition to build quality in your course? Get recognized for Foundational Design when the course meets Standards in an Essential Review — a new official review option for benchmarking and recognizing faculty and staff continuous improvement efforts.

NEW Self-Paced Workshops

Dec. 16, 2024 - March 11, 2025: Join the QM Winter Retreat to elevate the learner experience in your courses. The Intro to UDL 3.0 for Online Courses, Relational Teaching and Learning, and Voice and Choice workshops can be completed on your schedule any time before March 10, 2025. 

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What is a QM-Certified Course?

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A QM-Certified Course is an online or blended course that has met QM Standards for a QM Rubric in an Official Course Review for Certification. Once certified, organizations can display the QM Certification Mark to demonstrate their commitment to quality, continuous improvement and HQIM.

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Find Out if QM is Right for You

If you’ve been looking for solutions to help ensure that learners are engaging with high-quality courses and instructional materials (HQIM), QM has them. Through course improvement, professional development and robust review processes, QM empowers you to deliver on the promise of online learning.

Learn why quality matters »

See QM Membership Benefits

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Whether you are part of an organizational membership or have signed up individually, make sure you are maximizing what QM has to offer. If you're not a member yet, see the options and start saving on professional development, Official Course Reviews and more.

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Every Implementation Tells A Story

“I loved participating in the QM Colleague Program…it helps to talk with someone who has been through the process and knows what works.”

Diane Pisacreta from Saint Louis Community College, Professor

“Having our online programs Quality Matters certified will distinguish them in the marketplace where students have so many choices these days."

Garvey Pyke from UNC Charlotte, Director of the Center for Teaching and Learning

"Since participating in the QM K-12 Reviewer Course, I have a much better grasp of the rubric, including a deeper understanding of each standard and any corresponding annotation."

Anthony White from Kodiak Island Borough School District, Statewide Virtual Content and STEM Program Coordinator

"It is always refreshing to attend a QM Conference. The enthusiasm and collaboration felt is contagious in a good way."

Maria Fernandez from California State University, Los Angeles

 

See QM at These Events

  • Digital Learning Annual Conference (DLAC)

    • February 24-26, 2025, Atlanta, GA

      Suzie Scheffler, QM's Community Engagement Manager, K-12 and Pam Shaw, QM's Senior K12 Quality Assurance Manager will be presenting multiple times. Their session and poster titles include:

      • Best Practices to Develop and Vet Online Content: A Deeper Dive
      • Refreshing the NSQ Course Standards - A Dive Into Quality Course Design
      • The QM Review Process: A Peek Behind the Curtain
      • Evaluating Online and Digital Courses as High-Quality Instructional Materials (HQIM)
      • Leveling Up Course Design: Comparing NSQ Course Design Standards and the QM K-12 Rubric
      Learn more »
  • 2025  CHEA/CIQG  Annual Conference

    • Washington, D.C., January 27 – 30, 2025

      Deb Adair, Ph.D., QM's CEO will be presenting “Shared Courses, Shared Standards: Quality Assurance in Online Course Sharing," with Stephen Kabrhel, Dean of Online learning at The Community College of Baltimore County on Wednesday, January 29.

      Learn more »

Research & Guidance

Learning Opportunities